Which credit cards are accepted?
Visa, MasterCard, Discover and American Express.

How will this order appear on my credit card?
For Visa and Mastercard, AshevilleDeal.com will appear on your statement. For Discover and American Express, "ONLINE PHOTOS&CONTESTS" will appear on your statement.

I'm having trouble completing my purchase. Who do I contact?
If you are having technical difficulties completing your transaction, please call 828-259-9695. Or fill out our form under Feedback.

What is today’s Asheville Deal?
An incredible deal is featured as Asheville Deal. The offer is only available for a limited amount of time, so hop on it so you don’t miss out!

How do I buy the Asheville Deal?
Click on the “Add to Cart” button before the expiration time listed on the deal. For most deals, a minimum number of Coupons must be committed to by consumers before the deal reaches a “tipping point,” thus activating the deal.

Do I have to get others to sign up in order for me to get the deal?
No. However, we think lots of folks will want to take advantage of these great deals, so we encourage you to let others know about these great savings. Share the deal with others via e-mail, Facebook, text and Twitter. You have the power to get us to the tipping point and make these deals happen!

What happens after I buy the Asheville Deal?
Once the minimum number of deals has been committed and the tipping point is reached, an email will be sent to you. Your credit card will be charged at this point and you’ll receive the Today’s Deal Coupon via e-mail to print out. If no minimum number of committed Coupons is required, your credit card will be charged at the time you commit to the deal. You can use the Coupon at the business within 24-hours after your credit card is charged. Then, just take the Today’s Deal Coupon to the store or business before the expiration date to enjoy your fantastic deal!NOTE: amount charged on your credit card is not the amount under "AMOUNT" on voucher - this is the value of the deal, not the price.  To get an electronic receipt, go to "my deals", then "order history" in your ashevilledeal.com account.

What if a Deal doesn’t reach the tipping point?
We anticipate our offers will be very popular. However, should it not reach the tipping point the deal will not happen, and your credit card will not be charged.

When can I use my Asheville Deal Coupon?
Your Coupon is ready to use 24-hours after your credit card is charged, and you can use it through the expiration date.

What if I want to use just part of the Asheville Deal Coupon and save the rest for later?
Sorry, unless otherwise specified by the business, you’ll have to use the deal in its entirety in one visit.

If my name is on the Asheville Deal Coupon, can the business charge my credit card?
No. The business does not have your credit card information. Only our third-party vendor who handles the transaction has access to your credit card information.

Is the transaction safe for me to use?
Yes. The transaction uses SSL and other industry standard security features to ensure that no one else has access to your credit card information.

Can I buy Asheville Deals as a gift for someone else?
Yes, but you’ll need to include the recipient’s name when filling out the form.

When I gift Asheville Deals to a friend, will they have access to my credit card information?
No. On the Asheville Deal Coupon there is the gifted consumer’s name and a unique 6-digit code. The payment information is secure on a site that no consumer has access to.

Can I combine the Asheville Deal with other offers the business might have presented previously?
Unless otherwise specified, you can’t combine the Asheville Deal with other vouchers, offers, or promotions.

What if the business does not honor the offer?
We’ve carefully selected the best offers from the finest businesses, and they have agreed to honor the Asheville Deal Coupons. However, please contact us at (828) 259-9695 should you run into problems redeeming your Asheville Deal.

What if I miss the expiration date?
The additional discounts won’t be available; however you will still be entitled to goods and services equal to the amount you paid for the Coupon for a period of 5 years from the activation date.
For example, if you spend $25 to buy a $50 voucher to a restaurant but are unable to use it before the expiration date, you will still be entitled to $25 of food for up to 5 years from the activation date. Coupons for tickets or entry to an event expire after the event takes place.

Are there any other restrictions?
Please view our Fine Print section for all terms, conditions, and any other restrictions.

How can I my business jump on Asheville?
Contact us at info@ashevilledeal.com or (828)259-9695 for more information.

What if I have more questions?
Feel free to e-mail us at info@ashevilledeal.com or call (828)259-9695. We’ll be happy to answer any additional questions.